Individual's Liability: I agree to the conveyance of my Unaccompanied Baggage (UB) at owner's risk. I undertake not to make any claim against the MOD or any Crown Servant for the loss or damage or delay to my UB from any cause whatsoever whilst in transit. (notwithstanding any negligence or other breach of duty on the part of the Crown, its servants or agents).
Insurance: I am aware that there is no insurance cover provided under the Self Pack Service (SPS/F), and I understand that I should insure my effects whilst in transit.
Prohibited Items: I declare that no Prohibited items listed in the JSP 800 is, or will be included in my consignment.
For SPS only
If upon delivery you discover any damages or missing items, please request a claim form within 7 days of that date. After 7 days, any claim will be invalid.
Indemnity: I understand that the shipping agent will act on my behalf for the clearance of my UB through customs, and payment of any duty levied. I therefore authorise MOD to reimburse the Shipping Agent the amount of duty paid. Upon such payment being made, a sum equal to the amount will become due forthwith and payable by me to the MOD and be recovered through my pay. I recognise that HM Revenue and Customs (HMRC) assess the amount of customs duty levied and that any dispute regarding the amount of duty paid is a matter for me to take up with the particular Customs and Excise Office that assessed the duty and not MOD or the Shipping Agent. Such dispute, does not affect the right of MOD to recover Customs Duty on my behalf.
Excess Charges: I am aware that any costs that the movement of my UB incurs above that to which I am entitled may be reclaimed from my salary. I am aware that I am able to request a quote for any of the excess charges via Agility, or their nominated sub-contractor, by emailing Guiderates@agility.com.
The range of excess charges is explained in JSP 752 Chapter 12, Section 4 and includes:
Excess Baggage: I agree to pay the cost of movement of any UB volume in excess of my authorised allowance as detailed in JSP 752 Chapter 12, Section 4.
Wasted Journey: I agree to refund the MOD the cost of any Wasted Journey Charges that are a result of me providing no notice to Agility, or the nominated sub-contractor, that I no longer require collection or delivery of my UB at the agreed date, as detailed in JSP 752 Chapter 12, Section 4.
Cancellation Charges: I agree to refund the MOD the cost of any Cancellation Charges should I fail to provide at least two working days’ notice to Agility, or the nominated sub-contractor, that I wish to cancel the collection or delivery of my UB, as detailed in JSP 752 Chapter 12, Section 4.
Charges for Returning PE to units and Repeated Moves: I agree to refund the MOD the cost of any excess charges incurred because of my UB being returned to Unit because of incorrect documentation, or prohibited items, and any associated costs for onward relocation, as detailed in JSP 752 Chapter 12, Section 4.
Excess Mileage: (Move to or within UK only): I agree to refund the MOD the cost of any additional mileage above my entitlement that my move may incur, as detailed in JSP 752 Chapter 12, Section 4. NB If this consignment is in addition to an RSO move you may be charged if the combined volume of both moves exceeds your RSO move entitlement. It is your responsibility to make sure the joint total of the two shipments does not exceed your full entitlement.
Payment: I request deduction of any monies to be recovered from my pay account. I am aware that monies will be taken at the Minimum Drawing Rate (MDR) in accordance with JSP 754.
Excess Mileage is paid by the Service person and recovered from their salary for any move to or from a Selected Place of Residence (SPR) when the distance of move is greater than the entitlement to move from RWA to RWA. JSP 752 Chapter 12, Section 4 refers. All distances to be calculated via Google maps.
Service person declaration: I can confirm that I understand that my move to/from an SPR will entail an excess charge covering _____ miles and that I can request a quote for the excess cost of this from Guiderates@agility.com.
Individual's Liability: I agree to the conveyance of my (and my immediate family's) Unaccompanied Baggage (UB) at owner's risk. I undertake not to make any claim against MOD or Crown Servant for any loss or damage or delay to my UB from any cause whatsoever whilst in transit (notwithstanding any negligence or other breach of duty on the part of the Crown, its servants or agents).
Insurance: I am aware that there is no insurance cover provided under the Furniture Movement Service (FMS) and I understand I should insure my UB whilst in transit.
Prohibited Items: I declare that none of the prohibited items listed in the JSP 800 of this guide is, or will be included in my or my immediate family's UB.
Assessment of Volume: I agree to accept the measurement and weight determined by the contracted shipping agent as the official volume on which any excess charge liability would be based.
FMS Only: I apply to use the Furniture Movement Service and understand the Terms & Conditions for use.
Indemnity: I understand that the shipping agent will act on my behalf for the clearance of my UB through customs, and payment of any duty levied. I therefore authorise MOD to reimburse the Shipping Agent the amount of duty paid. Upon such payment being made, a sum equal to the amount will become due forthwith and payable by me to the MOD and be recovered through my pay. I recognise that the amount of customs duty levied is assessed by HM Revenue & Customs (HMRC) and that any dispute regarding the amount of duty paid is a matter for me to take up with the particular Customs and Excise Office which assessed the duty and not MOD nor the Shipping Agent. Such dispute, does not affect the right of MOD to recover Customs Duty on my behalf.
Excess Charges: I am aware that any costs that the movement of my UB incurs above that to which I am entitled may be reclaimed from my salary. I am aware that I am able to request a quote for any of the excess charges via Agility, or their nominated sub-contractor, by emailing Guiderates@agility.com.
The range of excess charges is explained in JSP 752 Chapter 12, Section 4 and includes:
Excess Baggage: I agree to pay the cost of movement of any UB volume in excess of my authorised allowance as detailed in JSP 752 Chapter 12, Section 4.
Wasted Journey: I agree to refund the MOD the cost of any Wasted Journey Charges that are a result of me providing no notice to Agility, or the nominated sub-contractor, that I no longer require collection or delivery of my UB at the agreed date, as detailed in JSP 752 Chapter 12, Section 4.
Cancellation Charges: I agree to refund the MOD the cost of any Cancellation Charges should I fail to provide at least two working days’ notice to Agility, or the nominated sub-contractor, that I wish to cancel the collection or delivery of my UB, as detailed in JSP 752 Chapter 12, Section 4.
Charges for Returning PE to units and Repeated Moves: I agree to refund the MOD the cost of any excess charges incurred because of my UB being returned to Unit because of incorrect documentation, or prohibited items, and any associated costs for onward relocation, as detailed in JSP 752 Chapter 12, Section 4.
Excess Mileage (Move to or within UK only): I agree to refund the MOD the cost of any additional mileage above my entitlement that my move may incur, as detailed in JSP 752 Chapter 12, Section 4.
Refund of Costs: (Accompanied personnel only). I acknowledge that, should the authority for my immediate family to move to my new location not be given OR should my immediate family not move to my new location for other than Service reasons, I agree to refund to MOD, if required, the total cost of any movement of my immediate family’s UB to and from that location.
Payment: I request deduction of any monies to be recovered from my pay account. I am aware that monies will be taken at the Minimum Drawing Rate (MDR) in accordance with JSP 754.
Excess Mileage is paid by the Service person and recovered from their salary for any move to or from a Selected Place of Residence (SPR) when the distance of move is greater than the entitlement to move from RWA to RWA. JSP 752 Chapter 12, Section 4 refers. All distances to be calculated via Google maps.
Service person declaration: I can confirm that I understand that my move to/from a SPR will entail an excess charge covering _____miles and that I can request a quote for the excess cost of this from Guiderates@agility.com.
Individual's Liability: I agree to the conveyance of my (and my immediate family's) Unaccompanied Baggage (UB) at owner's risk. I undertake not to make any claim against MOD or any Crown Servant for any loss or damage or delay to my UB from any cause whatsoever whilst in transit (not withstanding any negligence or other breach of duty on the part of the Crown, its servants or agents).
Insurance: I am aware of the recommendations by MOD that I should insure my PE whilst in transit even though I may be covered already for normal risks, e.g. fire, theft etc. I have been advised to read the relevant regulations.
Prohibited Items: I declare that none of the prohibited items listed in the JSP800, is, or will be included in my or my immediate family's UB.
Assessment of Volume: I agree to accept the measurement and weight determined by the contracted shipping agent as the official volume on which any excess charge liability would be based.
Excess Charges: I am aware that any costs that the movement of my UB incurs above that to which I am entitled may be reclaimed from my pay. I am aware that I am able to request a quote for any of the excess charges via Agility, or their nominated sub-contractor, by emailing Guiderates@agility.com.
The range of excess charges is explained in JSP 752 Chapter 12, Section 4 and includes:
Excess Baggage: I agree to pay the cost of movement of any UB volume in excess of my authorised allowance as detailed in JSP 752 Chapter 12, Section 4.
Wasted Journey: I agree to refund the MOD the cost of any Wasted Journey Charges that are a result of me providing no notice to Agility, or the nominated sub-contractor, that I no longer require collection or delivery of my UB at the agreed date, as detailed in JSP 752 Chapter 12, Section 4.
Cancellation Charges: I agree to refund the MOD the cost of any Cancellation Charges should I fail to provide at least two working days’ notice to Agility, or the nominated sub-contractor, that I wish to cancel the collection or delivery of my UB, as detailed in JSP 752 Chapter 12, Section 4.
Charges for Returning PE to units and Repeated Moves: I agree to refund the MOD the cost of any excess charges incurred because of my UB being returned to Unit because of incorrect documentation, or prohibited items, and any associated costs for onward relocation, as detailed in JSP 752 Chapter 12, Section 4.
Excess Mileage (Move to or within UK only): I agree to refund the MOD the cost of any additional mileage above my entitlement that my move may incur, as detailed in JSP 752 Chapter 12, Section 4.
Payment: I request deduction of any monies to be recovered from my pay account. I am aware that monies will be taken at the Minimum Drawing Rate (MDR) in accordance with JSP 754.
Excess Mileage is paid by the Service person and recovered from their salary for any move to or from a Selected Place of Residence (SPR) when the distance of move is greater than the entitlement to move from RWA to RWA. JSP 752 Chapter 12, Section 4 refers. All distances to be calculated via Google maps.
Service person declaration: I can confirm that I understand that my move to/from an SPR will entail an excess charge covering _____ miles and that I can request a quote for the excess cost of this from Guiderates@agility.com.
Refund of Costs: (Accompanied personnel only). I acknowledge that, should the authority for my immediate family to move to my new location not be given OR should my immediate family not move to my new location for other than Service reasons, I agree to refund to MOD, if required, the total cost of any movement of my immediate family's UB to and from that location.
Indemnity: I understand that the shipping agent will act on my behalf for the clearance of my UB through Customs, and payment of any duty levied. I therefore authorise MOD to reimburse the shipping agent the amount of duty paid. Upon such payment being made, a sum equal to the amount will become due forthwith and payable by me to MOD and be recovered through my pay. I recognise that the amount of customs duty levied is assessed by HM Revenue & Customs (HMRC) and that any dispute regarding the amount of duty paid is a matter for me to take up with the particular Customs and Excise Office which assessed the duty and not the MOD nor the Shipping Agent. Such dispute, does not affect the right of MOD to recover Customs Duty on my behalf.
Individual's Liability: I agree to the conveyance of my and my immediate family's Unaccompanied Baggage (UB) at owner's risk. I undertake not to make any claim against MOD or any Crown Servant for the loss or damage or delay to my UB for any cause whatsoever whilst in transit (notwithstanding any negligence or other breach of duty on the part of the Crown, its servants or agents).
Insurance: I am aware that there is no insurance cover provided under the UKRS, and I understand I should insure my UB whilst in transit.
Volume & special arrangements: I agree to inform the removal contractor of the amount of furniture and personal effects to be moved and to pay directly any charges raised in respect of any special requirements I may request.
Prohibited Items: I declare that none of the prohibited items listed in the JSP800 will be included in my or my immediate family's UB.
Entitlement: My last place of duty was in the UK Mainland/Northern Ireland/The Scottish Islands/The Isle of Man/The Isle of Wight/The Isle of Scilly/The Channel Islands and I will be a serving member of the Armed Forces on the date of the Removal
Excess Charges: I am aware that any costs that the movement of my UB incurs above that to which I am entitled may be reclaimed from my salary. I am aware that I am able to request a quote for any of the excess charges via Agility, or their nominated sub-contractor, by emailing Guiderates@agility.com.
The range of excess charges is explained in JSP 752 Chapter 12, Section 4 and includes:
Excess Baggage: I agree to pay the cost of movement of any UB volume in excess of my authorised allowance as detailed in JSP 752 Chapter 12, Section 4.
Wasted Journey: I agree to refund the MOD the cost of any Wasted Journey Charges that are a result of me providing no notice to Agility, or the nominated sub-contractor, that I no longer require collection or delivery of my UB on the agreed date, as detailed in JSP 752 Chapter 12, Section 4.
Cancellation Charges: I agree to refund the MOD the cost of any Cancellation Charges should I fail to provide at least two working days’ notice to Agility, or the nominated sub-contractor, that I wish to cancel the collection or delivery of my UB, as detailed in JSP 752 Chapter 12, Section 4.
Charges for Returning PE to units and Repeated Moves: I agree to refund the MOD the cost of any excess charges incurred because of my UB being returned to Unit because of incorrect documentation, or prohibited items, and any associated costs for onward relocation, as detailed in JSP 752 Chapter 12, Section 4.
Excess Mileage (Move to or within UK only): I agree to refund the MOD the cost of any additional mileage above my entitlement that my move may incur, as detailed in JSP 752 Chapter 12, Section 4.
Refund of Costs: (Accompanied personnel only). I acknowledge that, should the authority for my immediate family to move to my new location not be given OR should my immediate family not move to my new location for other than Service reasons, I agree to refund to MOD, if required, the total cost of any movement of my immediate family’s UB to and from that location.
Payment: I request deduction of any monies to be recovered from my pay account. I am aware that monies will be taken at the Minimum Drawing Rate (MDR) in accordance with JSP 754.
Excess Mileage is paid by the Service person and recovered from their salary for any move to or from a Selected Place of Residence (SPR) when the distance of move is greater than the entitlement to move from RWA to RWA. JSP 752 Chapter 12, Section 4 refers. All distances to be calculated via Google maps.
Service person declaration: I can confirm that I understand that my move to/from a SPR will entail an excess charge covering _____ miles and that I can request a quote for the excess cost of this from Guiderates@agility.com.
Print and complete this form if you are sending an SPS box shipment outside of the European Union. This form must accompany your boxes. You will also need to provide an inventory of the contents in your boxes. The inventory and proforma invoice must be left with your QM or equivalent in order for your boxes to be collected. If these forms are not attached to your shipment, it will not be collected until they are received.
You will need adobe acrobat to open this document.
Individual's Liability: I agree to the conveyance of my (and my immediate family's) Unaccompanied Baggage (UB) at my risk. I undertake to make any claim against the MOD or any of the Crown Servant for any loss, damage or delay to my UB from any causes whatsoever whilst in transit and storage (not withstanding any negligence or other breach of duty on the part of the Crown, its servants or agents).
Insurance: I understand that the insurance cover provided under this contract is limited to indemnity only and I should arrange new for old cover at my own expense. I am aware of the recommendations by MOD that I should insure my UB whilst in transit even though I may be covered already for normal risks, e.g. fire, theft etc. I have been advised to read the relevant regulations.
Volume & Special Arrangements: I agree to inform the removal contractor of the amount of UB to be moved and to pay direct to the nominated sub-contractor any charges raised in respect of any special requirements I may request or any volume above my allowance.
Prohibited Items: I declare that none of the prohibited items listed in the JSP800 is or will be included in my or my immediate family's consignment.
Excess Charges: I am aware that any costs that the movement of my UB incurs above that to which I am entitled may be reclaimed from my salary.
The range of excess charges is explained in JSP 752 Chapter 12, Section 4 and includes
Wasted Journey Charges: I agree to refund the MOD the cost of any wasted journey charge that are as a result of me providing no notice to Agility, or the nominated sub-contractor, that I no longer require collection or delivery of my UB at the agreed date as detailed in JPS 752 Chapter 12, Section 4.
Cancellation Charges: I agree to refund the MoD the cost of any Cancellation Charges should I fail to provide at least two working day’s notice to Agility, or the nominated sub-contractor, that I no longer require collection or delivery of my UB, as detailed in JSP 752 Chapter 12, Section 4.
Storage on Repayment Terms: (For Personnel authorised to use the storage service on repayment terms only) I agree to pay all charges relating to both removal to and from storage and all associated storage charges that I am not entitled to claim at public expense.
Payment: I request deduction of any monies to be recovered from my pay account. I am aware that monies will be taken at the Minimum Drawing Rate (MDR) in accordance with JSP 754.
Entitlement: I understand that my entitlement to storage at public expense commences 14 days prior to date of embarkation & concludes 28 days after my official return to the UK upon completion of my overseas assignment, or successive overseas assignments.
For moves in to tied SFA, I understand that my entitlement to storage at public expense commences from the date of occupation of my tied SFA until the date that I cease to occupy it. I will be liable to excess storage charges for any period outside these authorised storage periods in accordance with JSP 752 Chapter 12, Section 4.
I certify I have read, understood and accept the above conditions and agree to pay any Excess Charges that have been incurred.
The exclusive on-line facility for military personnel moving within the United Kingdom, Overseas or returning home. Please click on the logo above or browse to portcullis.basilfry.co.uk for more information, a quotation or to arrange insurance.
Portcullis is arranged by specialist Insurance Broker Basil E. Fry & Co. Ltd. and insured by Lonham Group Ltd.
Reason Global provide removals, transportation and storage insurance to all UK military service personnel moving in the UK and Worldwide. Visit www.reason-global.com/modinsurance.aspx or click on our logo for an instant online quotation or to find out more.
Reason Global is a registered Lloyds Insurance Broker with more than 25 years’ experience in the insurance market.
For help with matters concerning insurance, please click www.siiap.org.
Self Pack Service: Packing Recommendations for Safe Transport
Proper packing is the most important thing that you the shipper can do to keep your goods safe.
Use common sense when packing. Pack heavier things like books into smaller boxes, and pack lighter things in progressively larger boxes. Never make a box heavier than one person can handle Max 50lbs (22KG) as a rule. (30 kilos is the absolute maximum)
If you have to mix heavy and light items in one box, place heavier items below lighter ones.
Don't save all your packing for the last day.
Begin packing items (not needed continuously) well in advance. Packing gets more and more tiresome over a period of time, so it is good to jump start the packing endeavor as soon as possible. Disassemble items that need to be taken apart and carefully save any hardware involved. Sometimes lost hardware is virtually impossible to replace, so be very careful where you save it.
Do Not Pack Valuable' s
Do not pack important papers like passports, driver's licenses, insurance papers, birth certificates or coins, watches, jewelry etc from the prohibited list.
Thoroughly wrap fragile items individually
Wrap items with paper, bubble wrap or foam wrap depending on the item (caution: newspaper print residue must be hand washed off of all things it touches, dishwasher washing will not take it off).
Special care must be taken with small items so as not to lose them in the packing materials. Taping over the wrapping is a good technique to highlight a small item as not being merely a bunched up piece of paper.
Glassware and china should be wrapped so as not to clatter within the box. Use plenty of paper to line the top, bottom and side of each box. Plates should be individually wrapped and then stood on their side in the box- NEVER lay flat. This will force all of the weight to be on the bottom plate, and if the box is set down too strongly the bottom plate could break. Glasses should also be individually wrapped and packed standing up-they are stronger when standing than if laid on their side.
Use cartons in good condition
All ways use new cartons. Old cartons are week and may spilt. Remove all staples from cartons in order to safeguard surfaces such as wood floors, counter tops, and furniture where cartons may be stacked prior to pickup and after delivery.
Always tape the bottom and top of each box with at least three strips of tape and at least halfway up or down the sides of the box for strength. Do not interlock box flaps together. Remember that taping reinforces the strength of the box, and yet can be easily cut with a blade later when unpacking.
Mark the top and sides of all cartons
Clearly mark your name and destination location. This will make identifying your cartons easy when they are stacked on top of each other.
Clearly mark all cartons with the UBM number you received when you printed your movement application form. This number will either begin with a P or C. It is important that the full, correct UBM number is listed on each piece.
Further details of how to pack
Oil pictures -Should be covered over with a non-acidic clear wrap and then bubble wrapped, and then placed in a picture box or a flattened out box with the ends taped.
Pictures in glass frames-Pictures and mirrors should be wrapped in blankets and packed in picture cartons or flattened out cartons.
Hazards -You should advise your mover of damaged or fragile furniture, weak or broken items, or impediments which may affect the move
Books -Pack on edge in small, 1.5-cube cartons. Alternate bindings; however, don't overload cartons. (Remember -Maximum carton weight is 50lbs.)
China and Glassware -We recommend that you pack your delicate china and glassware in carrier-provided dish packs. Glassware and china cups should be stuffed with tissue. Do not nest unwrapped glasses. Pack plates, platters and saucers on edges and layer with padding between each layer as well as on the top and bottom of the carton. Be sure to label these boxes "Fragile."
Electronic Equipment
Pack computer equipment - PCs, scanners, printers, etc. - in original cartons when available. Otherwise, use strong, corrugated cartons and place protective padding on the bottom of the carton. Be sure your hard drive is "parked" and ready for transport (newer models may not require "parking"). Wrap a protective pad around the item and place it in a carton. Place additional padding between the carton and the computer. Wrap cords separately, label them to identify usage and place in a plastic bag . Non-detachable cords also should be wrapped. Place cords between the padded computer and the carton.
Pad and box all electronic equipment so that knobs are not broken off and the finish is not scratched.
Cartons
1.5 cube (small)
Books, magazines, photo albums, canned goods, grain products, hand tools and other heavy items 3 cube (medium) Small lampshades, small kitchen appliances (toasters, coffee maker, can opener or iron), pots and pans, shoes, hats and small breakables 4.5 cube (large) Medium lampshades and small or medium kitchen appliances (upright mixer, wok, etc.)
6 cube (extra large) Large lampshades and other items too large to fit into 4.5-cube cartons Dish pack (china barrel) Dinner place settings, stemware, crystal or glassware, figurines, table lamps, vases, small pictures, mirrors and glass shelves Mirror (2 or 4 section) Pictures, artwork, glass tabletops (less than 7 square feet), dresser mirrors or other high-value items
Finally, please take care to make sure every carton is full. They should never be out of shape either by being too full or not full enough.
Please click on the below link for information about applying for Service Family Accomodation. Please note this will take you to a new page and you will no longer be on the Agility website.
This contents list needs to be completed and given to the person who will be dispatching your consignment. One copy should be placed inside the packages and another held onto by yourself.
Individual's Liability: I agree to the conveyance of my (and my immediate family's) Unaccompanied Baggage (UB) at owner's risk. I undertake not to make any claim against MOD or any Crown Servant for any loss or damage or delay to my UB from any cause whatsoever whilst in transit (not withstanding any negligence or other breach of duty on the part of the Crown, its servants or agents).
Insurance: I am aware of the recommendations by MOD that I should insure my PE whilst in transit even though I may be covered already for normal risks, e.g. fire, theft etc. I have been advised to read the relevant regulations.
Prohibited Items: I declare that none of the prohibited items listed in the JSP800, is, or will be included in my or my immediate family's UB.
Assessment of Volume: I agree to accept the measurement and weight determined by the contracted shipping agent as the official volume on which any excess charge liability would be based.
Excess Charges: I am aware that any costs that the movement of my UB incurs above that to which I am entitled may be reclaimed from my pay. I am aware that I am able to request a quote for any of the excess charges via Agility, or their nominated sub-contractor, by emailing Guiderates@agility.com.
The range of excess charges is explained in JSP 752 Chapter 12, Section 4 and includes:
Excess Baggage: I agree to pay the cost of movement of any UB volume in excess of my authorised allowance as detailed in JSP 752 Chapter 12, Section 4.
Wasted Journey: I agree to refund the MOD the cost of any Wasted Journey Charges that are a result of me providing no notice to Agility, or the nominated sub-contractor, that I no longer require collection or delivery of my UB at the agreed date, as detailed in JSP 752 Chapter 12, Section 4.
Cancellation Charges: I agree to refund the MOD the cost of any Cancellation Charges should I fail to provide at least two working days’ notice to Agility, or the nominated sub-contractor, that I wish to cancel the collection or delivery of my UB, as detailed in JSP 752 Chapter 12, Section 4.
Charges for Returning PE to units and Repeated Moves: I agree to refund the MOD the cost of any excess charges incurred because of my UB being returned to Unit because of incorrect documentation, or prohibited items, and any associated costs for onward relocation, as detailed in JSP 752 Chapter 12, Section 4.
Excess Mileage (Move to or within UK only): I agree to refund the MOD the cost of any additional mileage above my entitlement that my move may incur, as detailed in JSP 752 Chapter 12, Section 4.
Payment: I request deduction of any monies to be recovered from my pay account. I am aware that monies will be taken at the Minimum Drawing Rate (MDR) in accordance with JSP 754.
Excess Mileage is paid by the Service person and recovered from their salary for any move to or from a Selected Place of Residence (SPR) when the distance of move is greater than the entitlement to move from RWA to RWA. JSP 752 Chapter 12, Section 4 refers. All distances to be calculated via Google maps.
Service person declaration: I can confirm that I understand that my move to/from an SPR will entail an excess charge covering _____ miles and that I can request a quote for the excess cost of this from Guiderates@agility.com.
Refund of Costs: (Accompanied personnel only). I acknowledge that, should the authority for my immediate family to move to my new location not be given OR should my immediate family not move to my new location for other than Service reasons, I agree to refund to MOD, if required, the total cost of any movement of my immediate family's UB to and from that location.
Indemnity: I understand that the shipping agent will act on my behalf for the clearance of my UB through Customs, and payment of any duty levied. I therefore authorise MOD to reimburse the shipping agent the amount of duty paid. Upon such payment being made, a sum equal to the amount will become due forthwith and payable by me to MOD and be recovered through my pay. I recognise that the amount of customs duty levied is assessed by HM Revenue & Customs (HMRC) and that any dispute regarding the amount of duty paid is a matter for me to take up with the particular Customs and Excise Office which assessed the duty and not the MOD nor the Shipping Agent. Such dispute, does not affect the right of MOD to recover Customs Duty on my behalf.
December 21 2020: Important information - Covid restrictions
Agility and its suppliers are working hard to alleviate the issues created by the new strand of Coronavirus and the ensuing closures of borders and travel destinations across Europe and the world.
Those with immediate issues having been packed and loaded in the UK or Europe but not having been delivered, are being contacted as a priority. We believe that the borders will reopen to cargo movements from Wednesday the 23rd however, the fact that you as AU’s/SP may not be able to fly or drive to your European destinations or to the UK from EU destinations to receive deliveries will also have issues, we will contact you today or tomorrow 22nd December.
Our hands are tied only by third party actions. Agility and its suppliers are fully staffed and fully open over the holidays and will endeavour to work with each and every one of you to clear any issues as quickly possible.
Again, this situation has been discovered today due to foreign borders being closed from 21/12/20 am causing issues to trucks planning to leave and being left stuck in Europe as well as blocks on tourism flights and trains meaning SP cannot be present for packs and deliveries even if we could move through borders.
For Tier 4 and new strand queries, these have not slowed the work Agility is doing (outside of the third party border closures).
For ALL enquiries, please contact your coordinator at your removal supplier company directly in order to get the most up to date information. Agility is liaising with all suppliers on an hourly basis.
Very best wishes to all of you form the Agility team for the best holiday season possible despite everything going on.
Please do not call Agility but use the email addresses below instead.
Whilst we continue to operate as normal with all staff working from home, there are some changes to our contact details below. We are not able to accept bookings via fax at this time. With this in mind, all booking forms and tasks should be sent electronically via email to Grmsapps@agility.com – please note that in addition to scanned documents, we are also able to accept clear and legible screenshots and photographs taken via smartphone.
If you have already booked on the Agility system, your move is now in the THAW stage. This means we are contacting you in date order to rebook. Moves have been categorised by FLC's into 'phases' (phase 0, 1, 2 and 3). All these moves are still booked on the Agility system (removals, not housing) and we have your details.
Your Chain of Command will be able to assist should your allocated phase not suit your requirements, Agility cannot change this.
If you have not yet booked on the Agility system and require a move, please do so ASAP outside of this process. The 'phased' process will not apply to you if you do not already have an Agility reference number and have not already applied for removals on this website.
You MUST also remember to complete and obtain the E1132 application for housing, in order to have a confirmed residence to move into. Please do this immediately even if you had previously booked through ModNet.
From the 1st of January 2021, customs regulations for moving household goods to and from Europe will change. This will almost definitely include customs procedures in individual European countries as well as returning to the UK. These bring European moving regulations in line with the rest of the world and will no doubt include the TOR process (Transfer of Residence) for goods entering the United Kingdom. Please see below request instructions for TOR completion from your removals supplier although these will be automatically sent to you by the supplier early in the process.
In order for your effects to be customs cleared into the UK, you will need to apply for a Transfer of Residency with HMRC. Details on how to do this are attached. We strongly advise getting this done quickly as any delay in obtaining the TOR reference number will hold up the forwarding of your consignment. Once HMRC have emailed you your Unique Ref number (URN) , please send your supplier (the moving company) a copy of the email containing the (URN) number. This is obligatory and is the law if you want to bring goods back into the UK without paying tax on them. Note all goods must be bought and used at least 6 (six) months prior to your departure, otherwise customs will charge you taxes as outlined below.
If you are moving to Europe, we will need paperwork from you before your departure from the UK in order to PHYSICALLY (truck and staff at customs house) clear customs in your destination country. We will require hard copies of your passport, a valued inventory, your reason for moving to Europe (supplied by employer) et al. There may be other items but at this point we are surmising. This will cause delays and difficulties in tying down exact times for deliveries in Europe.
Note: All items household or other (of any kind) purchased within 6 months of departure from Europe are subject to Taxes and Duty. There are also fines for not declaring new goods which can be physically inspected at any time by customs staff at the port. Personal allowance of tobacco or alcohol must be with you personally and not within the shipment. All such products are banned and prohibited by law, customs, the MoD and Agility.
To obtain the instructions or for any other enquiries or guidance, please contact your coordinator within the removal company carrying out your move. Otherwise please email your Agility coordinator who can put you in touch with the correct person at the supplier concerned.
Your assignment authority
reference is the 9 digit ID reference from your assignment order.
If you are not moving on assignment
please insert the reason from the options given in the above text box. Under Termination of Service
inset a line of text stating: Assignment Date is your Report for Duty
Date.
December 21 2020: Important information - Covid restrictions
Agility and its suppliers are working hard to alleviate the issues created by the new strand of Coronavirus and the ensuing closures of borders and travel destinations across Europe and the world.
Those with immediate issues having been packed and loaded in the UK or Europe but not having been delivered, are being contacted as a priority. We believe that the borders will reopen to cargo movements from Wednesday the 23rd however, the fact that you as AU’s/SP may not be able to fly or drive to your European destinations or to the UK from EU destinations to receive deliveries will also have issues, we will contact you today or tomorrow 22nd December.
Our hands are tied only by third party actions. Agility and its suppliers are fully staffed and fully open over the holidays and will endeavour to work with each and every one of you to clear any issues as quickly possible.
Again, this situation has been discovered today due to foreign borders being closed from 21/12/20 am causing issues to trucks planning to leave and being left stuck in Europe as well as blocks on tourism flights and trains meaning SP cannot be present for packs and deliveries even if we could move through borders.
For Tier 4 and new strand queries, these have not slowed the work Agility is doing (outside of the third party border closures).
For ALL enquiries, please contact your coordinator at your removal supplier company directly in order to get the most up to date information. Agility is liaising with all suppliers on an hourly basis.
Very best wishes to all of you form the Agility team for the best holiday season possible despite everything going on.
Brexit: Important
From the 1st of January 2021, customs regulations for moving household goods to and from Europe will change. This will almost definitely include customs procedures in individual European countries as well as returning to the UK. These bring European moving regulations in line with the rest of the world and will no doubt include the TOR process (Transfer of Residence) for goods entering the United Kingdom. Please see below request instructions for TOR completion from your removals supplier although these will be automatically sent to you by the supplier early in the process.
In order for your effects to be customs cleared into the UK, you will need to apply for a Transfer of Residency with HMRC. Details on how to do this are attached. We strongly advise getting this done quickly as any delay in obtaining the TOR reference number will hold up the forwarding of your consignment. Once HMRC have emailed you your Unique Ref number (URN) , please send your supplier (the moving company) a copy of the email containing the (URN) number. This is obligatory and is the law if you want to bring goods back into the UK without paying tax on them. Note all goods must be bought and used at least 6 (six) months prior to your departure, otherwise customs will charge you taxes as outlined below.
If you are moving to Europe, we will need paperwork from you before your departure from the UK in order to PHYSICALLY (truck and staff at customs house) clear customs in your destination country. We will require hard copies of your passport, a valued inventory, your reason for moving to Europe (supplied by employer) et al. There may be other items but at this point we are surmising. This will cause delays and difficulties in tying down exact times for deliveries in Europe.
Note: All items household or other (of any kind) purchased within 6 months of departure from Europe are subject to Taxes and Duty. There are also fines for not declaring new goods which can be physically inspected at any time by customs staff at the port. Personal allowance of tobacco or alcohol must be with you personally and not within the shipment. All such products are banned and prohibited by law, customs, the MoD and Agility.
To obtain the instructions or for any other enquiries or guidance, please contact your coordinator within the removal company carrying out your move. Otherwise please email your Agility coordinator who can put you in touch with the correct person at the supplier concerned.
Please do not call Agility but use the email addresses below instead.
Whilst we continue to operate as normal with all staff working from home, there are some changes to our contact details below. We are not able to accept bookings via fax at this time. With this in mind, all booking forms and tasks should be sent electronically via email to Grmsapps@agility.com – please note that in addition to scanned documents, we are also able to accept clear and legible screenshots and photographs taken via smartphone.
If you have already booked on the Agility system, your move is now in the THAW stage. This means we are contacting you in date order to rebook. Moves have been categorised by FLC's into 'phases' (phase 0, 1, 2 and 3). All these moves are still booked on the Agility system (removals, not housing) and we have your details.
Your Chain of Command will be able to assist should your allocated phase not suit your requirements, Agility cannot change this.
If you have not yet booked on the Agility system and require a move, please do so ASAP outside of this process. The 'phased' process will not apply to you if you do not already have an Agility reference number and have not already applied for removals on this website.
You MUST also remember to complete and obtain the E1132 application for housing, in order to have a confirmed residence to move into. Please do this immediately even if you had previously booked through ModNet.
Welcome to the GRMS web-based Internet-accessible system developed and operated for the Ministry of Defence (MOD) by a contracted service provider, Agility Logistics Limited (Agility). You will be requested to enter certain personal and other data such as Name, Rank, Staff/Service Number, Collection and Delivery addresses. These and other data are necessary for the system to evaluate your shipment entitlement and to enable the Unaccompanied Baggage Manager (UBM) and the moving company to carry out the required work to move your goods from your losing unit to your gaining unit. The collection of the data is in accordance with Joint Service Publications JSP 752 and 464 and falls within the purposes covered by the MOD registration under the Data Protection Act 1998 (registration number Z5343420).
IMPORTANT NOTICES :
Agility cannot proceed with your booking until it has consent from you to use your data to perform the services required. If you require further explanation or have any queries please contact GRMSGDPR@Agility.com or read our GDPR policy statement found here. Otherwise, in order to continue, please tick the box below giving us your consent, enter your service number and name and click ‘Start Registration’.
I give consent for Agility to use my personal data in any way necessary in the execution of the services I am asking them to provide. I understand Agility will not use my data in any other way than to perform those services, audits and reports to the MoD and Leidos.
All users of the service will receive a Quality Survey Form automatically after their removal is complete. To contact the Agility Quality Control Dept for any other reason please use QualityControl@Agility.com . If you would like to register a complaint, this can only be done by completing the Complaint Form in the help section and sending it to the Quality Control email address.
Please enter your service number and name to continue. If you do not have a service number please consult Agility GRMS.
Start your
registration here
Please remember to read carefully the JSP 800 document
(in Help section > Joint Service Publications/Policy)
It is essential to give us a maximum of contact details as email
addresses and phone numbers change when moving. Do let us know spouse
emails and phone numbers as well as private email address etc wherever
possible.
Important
Once you have completed the process and printed your
booking forms and when returning to the website, please do not change
your booking and do not hit save a 2nd time. This will cause a new
form to be generated (sequence 2, 3 etc) and means you will need to
get your booking forms signed and stamped again as we cannot accept
previous editions. If of course you have made an error and need to
change information, you will need to get your forms signed and stamped
again.
Please book your shipment on line as soon as possible after you
receive your assignment order. Any booking within 28 days of the
requested packing date may result in us having to offer you different
dates to those you requested. You may book your shipment as much as a
year in advance of your move.
For help with matters concerning insurance, please click www.siiap.org
HELP
FAQ